Write to us
Email is the fastest way to reach us. We reply on working days, usually within 2 to 5 days.
| Reason | Address |
|---|---|
| General enquiries and corrections | [email protected] |
| Content and partnerships | [email protected] |
| Privacy and personal data | [email protected] |
What to include in your message
To settle an enquiry on the first attempt, it helps to receive:
- the exact address of the page you are referring to;
- the specific figure you believe is incorrect or incomplete;
- the source you are relying on, if you have one;
- the language you prefer for the reply (Spanish, English or French).
What we cannot resolve
We are not a casino and not an intermediary for any operator. That is why we cannot help with balances, account verification, deposits, withdrawals, bonuses or blocks on third-party platforms. Those matters depend exclusively on the support service of the operator where you hold the account.
We also do not provide financial advice or predictions about gambling outcomes. If you need support related to gambling habits, see the responsible gaming page.